Frequently Asked Questions (FAQ)

Find quick answers to the most common questions about planning your Sri Lanka vacation.

๐Ÿ—“๏ธ Booking & Planning

Yes, most travelers require a visa. You can easily apply for an Electronic Travel Authorization (ETA) online via the official government website (eta.gov.lk) before your arrival. We can guide you through this process if needed.

Sri Lanka is a year-round destination! Since we have two different monsoon seasons, there is always good weather somewhere on the island:

  • West & South Coast + Hill Country: Best from December to March.
  • East Coast: Best from May to September.
Tell us when you plan to travel, and we will curate the perfect route for that season.

Absolutely. At LankaVacation.travel, we specialize in tailor-made holidays. You can adjust any of our existing packages or start from scratch. Just let us know your interests (nature, beaches, culture, or adventure), and we will build a trip around you.

โœˆ๏ธ On Arrival & Transport

Your comfort is our priority. You will have a private, air-conditioned vehicle designated for your group. For most tours, you will be accompanied by an experienced English-speaking Chauffeur Guide who will handle driving, navigation, and local insights.

Yes. A representative from LankaVacation.travel or your Chauffeur Guide will be waiting for you at the arrival lobby of Bandaranaike International Airport (CMB) holding a name board with your name on it.

Yes! The Kandy to Ella train journey is one of the most beautiful in the world. If you wish to experience this, please let us know in advance so we can reserve seats for you. Your driver will pick you up at the destination station with your luggage.

๐Ÿ’ณ Payments & Safety

We accept payments via secure bank transfer or [**Insert your payment methods here, e.g., Credit Card/Online Payment Link**]. We usually require a deposit to secure your booking, with the balance payable upon arrival or before the trip dates.

Sri Lanka is known for its warm hospitality and is generally very safe for tourists. Our Chauffeur Guides are vetted professionals who ensure your safety throughout the journey. We also provide 24/7 support should you need any assistance during your trip.

Donโ€™t worry. Just send us a message or call our hotline with your new flight details. We track flight statuses and will adjust the pickup time accordingly so we are there when you land.